How long will it take to receive my order?

Typically, it takes 7-14 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

Please track your order at our Tracking page: Track and Trace.

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Please make sure you tracked your order from our Tracking page. Or contact us via mail: support@mycozypaw.com

Please check our return/refund/exchange policy here.

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

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